We will be open on Friday, Saturday and Sunday from Midday to 2300.
On Thursday we will be open from 1800 to 2300.
You can check everything to do with your tickets and instalments in your account. Our accounts are powered by our ticketing partner Easol.
Your account is at https://www.devafest.co.uk/bookings/
When you buy tickets an account is created for you using the email address you booked with.
You can use this account to check bookings (tickets any other events you have booked powered by Easol will also appear here) and manage instalment payments
If you forget your password for your account or need to update it you can do so here https://www.devafest.co.uk/passwords/new
You can bring your own food and soft drinks into the festival. It is a licensing requirement of the venue that you cannot bring your own alcohol onto the Festival Field. You cannot bring anything in a glass container onto the festival field for safety reasons.
You may consume your own food and drink including sensible levels of alcohol in the camping areas with no restriction.
It is a licensing requirement of the venue that under 18s cannot be admitted without a responsible adult.
Once you have received your wristbands we will allow under 18s to move freely in and out of the festival on the basis that we had checked there was an adult in the party when we first allowed admission.
For safeguarding reasons we would recommend that you always accompany minors when they leave and enter the festival.
If you book weekend camping tickets before the middle of July we will post wristbands and your pitch reservations to you. Please keep us up to date if you move house by emailing us
Overnight camping, day, weekend without camping and camping tickets booked from the mid July cut off point onwards check in on site using e tickets.
If you have lost your e-tickets please search for your booking from [email protected]
You can also log in or create an account with Easol @ devafest.co.uk/bookings using the email address you booked with and your ticket can be retrieved there (so answer above about resetting your password if you have lost this)
Yes
Yes, dogs are welcome but we expect them to be on leads at all times and that you clean up after them.
Your four legged friend can also stay with you if you are camping whether you are staying in a tent or campervan/caravan. Dogs are not allowed in the glamping tents of Camp Deva
For everyone’s comfort and safety our festival is a no-smoking site. You may smoke within your own live-in vehicle or tent if you are staying on site.
You may not smoke in the Camp Deva Glamping bell tents.
You may vape on site, but not in enclosed areas.
The short answer is no.
Like any other festival, concert or event our tickets are not refundable.
We have to be able to plan with confidence for the event – we need to book everything from toilets to security and rides and we can only do that with a good idea of the numbers who will attend.
If you can’t come you can gift your tickets to a friend and they can attend by forwarding your booking email to them.
You can take out ticket protection when booking against you not being able to attend for reasons out of your control
If your child is under 5 on the dates of the festival they are admitted free of charge. Please select a free ticket for them when you check out.
If you’re disabled – or have recently had an operation that will affect your mobility at the event this year – and require an assistant to enable you to attend the festival, we’re happy to provide you with an extra ticket for them, free of charge.
More information on how to apply and site accessibility is here - Carers tickets
We will be opening up trade applications around December 2024 for the 2025 show. We are not yet ready to consider applications.
We always give first refusal to those who have traded with us before.
We have a limited number of trade stalls for both food and non-food traders. With food traders we do not allow significant duplicates of cuisine and we select applicants based on food quality and reputation.
If you want to register interest please email [email protected]
We run our own bars and will not be taking applications for drinks sales on site.
If you have booked Thursday arrival you can arrive from midday on Thursday. If you have standard arrival that is from 9am on Friday.
Please do not arrive any sooner as you will block local roads.
If you are staying in the Deer Park Campsite and everyone who you want to stay next to has also booked an electric hook up you can request a pitch next to them by < clicking here > and completing the short form.
Everyone in your party needs to request pitches next each other.
If you are in a non-electric pitch in the Deer Park, or are staying in the Polo Fields Campsite you can choose your spot on arrival, so please make sure you arrive together. We cannot guarantee that tents and live-in vehicles will be able to choose space next to each other.
The Deva Camp Glamping area is managed by James Dean Events and they will be able to assist with allocation of glamping tents.
If you have booked an electric hook they are 240 volts and are of the type supplied by all camp sites, but they don’t work with normal household plug, so don’t forget to bring your adapter!
If you are staying in a vehicle and have booked power, we recommend bringing a cable with a good length.
Tent pitches, you will require an 16A male adapter.
If you are used to camping you will probably have these, but if not you can pick them up readily at places like Go Outdoors or from Amazon.
Cholmondeley Castle is not a year round camping site, so there is no fixed infrastructure and we bring everything in for the festival.
In the Deer Park and Polo Fields campsites you will find toilets, free to use showers, receptacles to take waste liquids from your live in vehicle and bins.
All campsites have toilets, bins, access to water and waste water receptacles. Other facilities may be shared between campsites.
Camp Deva Glamping has toilets, free to use showers and bins.
Cholmondeley Castle is used as grazing ground for cattle when not being used for events, and so land may be undulating. We will roll the areas being used prior to the event, but ground may still be uneven, so please be careful when moving around the site.
Each booking is given a space of 8 metres x 8 metres (live in vehicles) or 7 metres x 7 metres (tent) for the Deer Park and Polo Fields
You will not be able to light fires, firepits or BBQs in the camping areas, whether on or off the ground. Stoves or cooking devices with enclosed flames maybe used as long as any heated elements are not in direct contact with the ground.
If you have booked tickets for the people in your party and reserved a pitch for your live in vehicle or tent or made a glamping tent booking you are good to go.
Admission to the festival and access to all public stages is included along with parking. Admission to Club Deva, food, drink, and bookable activities are charegable.
Yes
If you want to camp in your own live in vehicle or tent we will be releasing overnight camping pitches again when day tickets go on sale later in the year. Facilities will be as per the Polo Fields campsite.
Our pricing structure offers a discount over buying daily tickets for the festival, so typically it is around the same price or cheaper to buy weekend camping tickets than it is to buy day tickets with two overnight stays.
We do not offer overnight stay tickets for Glamping in Camp Deva. Camp Deva tickets are available with Thursday or Friday arrival til Monday morning. There is no discount for staying less than the full amount of nights in a Camp Deva package.
We will once again be offering shuttle buses for our day guests to attend from Chester, Ellesmere Port, Wrexham, Tarporley, Tattenhall, Holt, Shrewsbury, Whitchurch, Nantwich, Crewe, Crewe station, Malpas and more this year.
Times will be available when we release day tickets
If you are camping please the camping pages for details of where you can park on your campsite. Parking is included in camping pitch prices.
If you are visiting for the day car parking is around a five minute walk from the festival and is charged at £10 per vehicle.
Accessible Blue badge parking is available at the festival entrance – just follow the signs.
You will have no problem getting a taxi to the event.
Cholmondeley Castle is in a rural area and you may not be able order taxi services home from the festival on the night of the event.
If you are planning to get home by taxi please book your journey home before the event.
Ask your taxi driver to meet you at the pick up and drop off zone which is clearly signed. Entertainment finishes at 2300 each night, so we would recommend 2330 as a pick up time to allow time any overruns and to walk back to the pick up area.
If you sat nav talks to Google Maps we are in there as a destination - just enter Deva Fest.
Otherwise enter Cholmondeley Castle Gardens or SY14 8AH. All guests enter via the main Castle entrance on Bickerton Road and there are large yellow road signs from several miles out to guide you in. You won't miss it.
No. This would hold up the thousands of people entering the event. If there are any tickets left for sale by the day of the event you will still be able to buy them online.
Your tickets were sent from [email protected]
You can log into Easol and find your booking by creating a free account with them @ https://www.devafest.co.uk/bookings/
Create an account using the email you booked with and you will be able to retrieve your booking there
You can choose to protect your tickets against being able to attend the event. This cover is provided by a third party - XCover.com
Note that we are not responsible for administering claims and have no jurisdiction over this company
You can check their terms and what you are covered against by clicking this link
We offer two types of Family ticket:
Family 2 tickets allow two adults and two children/teens to attend the event at a discount to buying individually.
Family 1 tickets allow two adults and one children/teen to attend the event at a discount to buying individually.
If you have more than four in your party use the Family 2 ticket as a base and add on the extra people you need.
Family 2 and Family 1 tickets are available for all ticket types.
We encourage artists to apply to play at Deva Fest every year
If you want to apply email us with "Music Application" as the subject of the email. We need links to social media, a good quality performance video and some basic info about your act to be able to consider you.
We will close applications mid February and be in touch with successful artists by the middle of March.
We are always hugely oversubscribed with applications so please do not be offended if we don't get back to you.
We favour local artists playing original music.
We will have a small requirement for volunteers, but the majority of roles will be filled by dedicated staff.
For the 2025 show tickets will only be available on this website.
Please do not join any social media groups where people are offering tickets for sale as there is a 99% chance the group is run by a scammer.
We cannot be held responsible for you buying fake tickets and losing your money.
We take our obligations to local residents very seriously and comply with the venue’s licence in relation to festival goers getting to and leaving the site, noise pollution and the times at which the event opens and closes. Contact [email protected] if you have any questions for the organisers.
We have will make a number of complimentary and discounted tickets available to residents of the Estate and those in the very immediate area. Please contact [email protected] to confirm your eligibility.
The site at Deva Fest is fairly flat and compact and we do not anticipate access issues for those with mobility problems or small children. Blue Badge parking is available at the festival field entrance or if you are camping all pitches allow you to park by your tent or caravan.
We do not have wheelchairs for hire on site, nor will there be scooter charging facilities.
An accessible viewing platform is available for the main stage.
If you have any concerns or specific enquires please get in touch by mailing [email protected]
If you’re disabled – or have recently had an operation that will affect your mobility at the event this year – and require an assistant to enable you to attend the festival, we’re happy to provide you with an extra ticket for them, free of charge.
We will ask you to provide proof of ID registered in your name, such as the following (please blank out any sensitive information):
Email us at [email protected] telling us which day(s) you want to come and how many people are in your party and we will work out the best package for you and ask for you to confirm eligibility.
Under normal circumstances we only offer one carer ticket per party. There must be at least one paying person in your party to allow you to apply for a carers ticket.
Note we do not provide free carers tickets for temporary mobility issues such as a broken bone.
Please contact [email protected] with your request. If your email is being sent from a generic domain (gmail or the likes) we will need to see a letter of consent that you are authorised by the charity to ask for donations.
At the time of writing there are no covid restrictions in place in the UK. As such there are no restrictions on attending our event
Deva Fest is owned and operated by four Chester companies with specialism in events and hospitality. We have no affiliation with any other music festivals.
Please do not embarrass yourself by trying to bring drugs into a family friendly festival. Anyone caught using illegal substances will be asked to leave immediately and we have no choice under the terms of our license but to call Cheshire Police. Please don’t do it.
Yes you can, but for security reasons all bags will be searched. Please have bags open when you arrive ready to be searched to prevent delays
You may bring in festival chairs, festival carts, rugs, wind breakers and gazebos in to Deva Fest. For everyone’s comfort you may not use these items near to the stage.
You can read our terms of sale and entry here <add link>
