For every campsite you need to start by adding the people in your party who are coming to the event (remember to press the Select button for each person or family bundle you choose).
Once you have done this head to the next screen where you can select either a camping pitch or a glamping tent to stay in.
If you are booking one of our campsites (Deer Park or Polo Fields) where you are bringing your own tent or live-in vehicle (we class a RV, campervan or caravan of any description as a live-in vehicle) you need to tell us how many pitches you need.
So add the number of tent or live-in pitches you need for your party on the second page of the box office. If you want an electric hook up (EHU) pitch these are only available in the Deer Park.
We do it this way so we know exactly how many tents and live-in vehicles are going to be on each campsite for everyone’s comfort and safety.
If we didn’t ask people to reserve a pitch we wouldn’t know how many tents and live in vehicles to expect - it is an extreme example, but if someone booked a party of eight people we would have no way of knowing if they intended to share one tent or bring eight of them along.
Pitches are 7m x 7m (tent) or 8m x 8m (live-in vehicle).
You may have an awning, porch or other camping equipment on your pitch subject to not taking up space outside of your pitch.
If you are going to take up more space book a second pitch.
Camp Deva works much like the "bring your own" campsites. You start with the people and on the next screen you can add a Glamping tent to stay in.
If you have a glamping tent booked and not "people" tickets or vice versa your booking is not valid.
Our box office takes you through a series of questions and presents your tickets at the end, so it's pretty hard to book the wrong package, but if you have any questions please < get in touch straight away > so that we can help and amend your booking if needs be.
We also check the bookings daily to make sure people have checked out correctly and email as soon as we see an issue. Please don't ignore the email - if you don't have the right booking it means we aren't saving space for you and your booking may need to be cancelled.
This is the only time you will ever check out without adding a pitch or glamping tent to a booking (unless adding these people in means you need more space).
If you are paying in instalments < contact us > and we can amend your booking for you and adjust your payments.
If you have paid outright head back to the campsite you are booked into and (as long as you don't need another pitch or glamping tent) you can skip that page and just buy for the people in your party. Please use the same email address as the original booking.